Tram
- Save money on your Tram2Work annual season ticket
- Unlimited travel on Nottingham tram network
- Payment spread over 12 monthly instalments
- Join at any time
Please refer to the MyBenefits Terms and Conditions.
How and when can I join?
| Enrolment window | When we process your request | Benefit effective date | How to join |
| Join at any time |
1st of each month
e.g. we’ll process your benefit selection form on 1st November if we receive it by then, but if you submit a request on 2nd November, we’ll process it on 1st December. |
1st of the following month
e.g. if we receive your benefit selection form by 1st November your benefit will be valid from 1st December and we’ll start deductions from December’s pay. |
Complete the benefit selection form by clicking 'Join' on the benefit page |
What’s included in my season ticket?
With an annual East Midlands Railway season ticket, you can travel on selected routes at any time. Visit the NET tram website to find out more about network maps, timetables and more.
How do I get my season ticket?
We will email you when your card is ready for you to collect from NET.
What happens after the annual period is up and how do I renew?
When your card is due to expire, we will contact you, letting you know how to renew your card.
How do I pay for my season ticket?
You don't have to pay anything up front. NTU buy the season ticket for you, which you repay in 10 monthly instalments. The 10 monthly instalments will be deducted from your net pay, and for the 2 months when no deductions are made, your season ticket remains valid during this period.
Will the cost change?
We will notify you if your instalments are due to increase because of any price increase imposed by NET. Cancellation fees do apply, see the FAQ for cancellation for information.
What should I do if I need to cancel my season ticket?
Tickets purchased are non-refundable. However, under certain circumstances, refunds will be considered.
Refunds will be considered by NET on a case-by-case basis. Please note you may not receive a refund equal to the amount of unused travel.
Any money you owe will be deducted from your net pay. If it is not possible to deduct all money owed from your net pay you will receive an invoice for the outstanding amount.
If you wish to cancel your season ticket, you must complete an online benefit selection form and we will arrange cancellation from the end of the month.
You must return your cancelled season ticket to the My Benefits Team on the 1st of the following month, or the next working day if the 1st falls on a weekend or Bank Holiday.
Please contact MyBenefits@ntu.ac.uk or visit the NET tram website for more information.
What happens if I leave NTU before the end of the 12-month period?
You must email us at MyBenefits@ntu.ac.uk and let us know if you wish to either:
- Cancel - please see above for details of this process. You can request for your season ticket to remain valid until your last day of employment. Your season ticket must be returned to the My Benefits Team on your last day.
- Keep your season ticket and continue to use it - we will refund or deduct any money owed to you, or by you, from your final net pay. If it is not possible to deduct all owed money you will receive an invoice for any amount outstanding.
What happens if I lose or damage my season ticket?
If your season ticket is lost or stolen, you must contact NET Tram Travel immediately on 0115 942 7777 or go to the NET Travel Centre. A replacement season ticket will be issued to you the next working day at cost to you (£5). Your previous ticket will also be made invalid.
Visit the NET tram website for more information. If you have any questions about buying or cancelling your card, please contact us at MyBenefits@ntu.ac.uk.
| Annual Cost | Monthly Cost |
|---|---|
| £500.00 | £41.67 |
The Season Ticket is ideal if you travel five or more days per week.
This ticket covers all routes and all destinations at any time of the day.